Access the ePRS Application
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- Navigate: Enter the the custom URL provided to your unit in your browser.
- Certificate Selection: Select the valid certificate for the CAC being used – select OK.
- CAC Verification: CAC pin verification prompt displays – enter Pin. The application will not resolve unless the CAC pin is verified.
- Login Page: Enter login and password details – select continue.
- Assistance: Use the green mail/chat icon to send a message to the support team. The assistance icon is available on all pages within the application.